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Return Policy

  1. Customer has to pay for return shipping
  2. Customer must return reference RMA number or include original packing slip when returning
  3. Chemicals are non-returnable
  4. 14 day return window

STEPS TO MAKE A RETURN:

  1. Log in to our RETURNS AND EXCHANGES PORTAL to provide your order information and follow the instructions to process your return seamlessly.
  2. Refunds will be made back to the original method of payment.
  3. If your return package is not shipped within 7 days of the issue of your Return Authorization ‘RA’, the corresponding RA will be voided.
  4. Please pack your return in protective packaging for shipment and use the shipping label provided through the portal above.
  5. We kindly ask that you allow up to 15 business days from the time we receive your package for returns to be processed. Process time may be longer during peak seasons.